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| Delivery types | |
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Your order will be started during the next business day after payment is received and may take up to two additional business days to ship. The available shipping options can be found below. Please note: UPS cannot deliver to PO Boxes or APO addresses. If you enter a PO Box or an APO address, we will ship your order via regular postal service; no tracking information can be provided and delivery may take up to 6 weeks. UPS Ground: Orders are typically delivered in one to six days after your order is shipped. No Saturday delivery. Service Area: All 50 states of the USA and Puerto Rico. 3 Day Select: You receive your order by the end of the third business day after your order is shipped. Service Area: The 48 contiguous states of the USA. Next Day Air Saver: You receive your order the next business day after your order is shipped and it will be received by 7:00pm. Service Area: The 48 contiguous states of the USA. UPS International Premium: Delivery typically takes between three to six business days. We cannot be responsible for any import duties or taxes, customs restrictions, or other regulations that apply on packages arriving in countries across the world. We encourage you to speak with your local authorities. USPS International Economy: Delivery takes up to six weeks. There is no order tracking for this shipping option and no service provided for duties and customs on international deliveries. If the package weighs more than 4 lbs, it will be sent via USPS International Priority. |
| Delivery costs | |||||
| UPS Ground | |||||
| Order value | up to $49.99 | $50.00 - $99.99 | $100.00 - $159.99 | over $159.99 | |
| Puerto Rico* / USA | $5.69 | $8.49 | $9.99 | free shipping | |
| 3 Day Select | |||||
| Order value | up to $49.99 | $50.00 - $99.99 | $100.00 - $159.99 | over $159.99 | |
| Puerto Rico* / USA | $9.99 | $12.99 | $14.99 | $16.99 | |
| Next Day Air Saver | |||||
| Order value | up to $49.99 | $50.00 - $99.99 | $100.00 - $159.99 | over $159.99 | |
| Puerto Rico* / USA | $24.99 | $34.99 | $44.99 | $54.99 | |
| USPS International Economy | |||||
| Order value | up to $49.99 | $50.00 - $99.99 | $100.00 - $299.99 | over $299.99 | |
| Canada * | $6.99 | $12.99 | $28.99 | free shipping | |
| Mexico * | $9.99 | $19.99 | $24.99 | $29.99 | |
| Austria * | $13.99 | $25.99 | $36.99 | $47.99 | |
| Belgium * | |||||
| Denmark * | |||||
| Finland * | |||||
| France * | |||||
| Germany * | |||||
| Greece * | |||||
| Ireland * | |||||
| Italy * | |||||
| Luxemburg * | |||||
| Netherlands * | |||||
| Norway * | |||||
| Portugal * | |||||
| Spain * | |||||
| Sweden * | |||||
| Switzerland * | |||||
| United Kingdom * | |||||
| Australia * | $12.99 | $23.99 | $38.99 | $47.99 | |
| China * | |||||
| Japan * | |||||
| Korea (Republic) * | |||||
| New Zealand * | |||||
| Singapore * | |||||
| USPS InternationalPremium | |||||
| Order value | up to $49.99 | $50.00 - $99.99 | $100.00 - $299.99 | over $299.99 | |
| Mexico * | $24.99 | $29.99 | $34.99 | $39.99 | |
| Austria * | $30.99 | $36.99 | $46.99 | $56.99 | |
| Belgium * | |||||
| Denmark * | |||||
| Finland * | |||||
| France * | |||||
| Germany * | |||||
| Greece * | |||||
| Ireland * | |||||
| Italy * | |||||
| Luxemburg * | |||||
| Netherlands * | |||||
| Norway * | |||||
| Portugal * | |||||
| Spain * | |||||
| Sweden * | |||||
| Switzerland * | |||||
| United Kingdom * | |||||
| Australia * | $36.99 | $39.99 | $46.99 | $56.99 | |
| China * | |||||
| Japan * | |||||
| Korea (Republic) * | |||||
| New Zealand * | |||||
| Singapore * | |||||
| UPS Standard | |||||
| Canada * | $14.99 | $16.99 | $18.99 | $22.99 | |
| *Additional costs due to duties, taxes and brokerage may appear | |||||
| Uncomplicated Returns | |||||
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Products from this online-shop can be exchanged within 14 days of receipt. If the ordered item contains defects (e.g. because of a printing error), then we will obviously take the product back, reimburse your money or send an error-free product. |
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| Technical problems with your order? | |||||
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Ordering with Positive Possibilities works just fine with most browsers (e.g. Mozilla, Internet Explorer, Opera). If you do have technical problems, please check the following points and try again to place an order: - Do you use the latest version of the Flash Player? - Are javascript, cookies and pop-ups activated in your browser? If not, the shop might not be represented properly - Do high security setups of your firewall and your router interfere with the data transfer over the internet? If you continue to experience problems, you may want to try using a different web browser. We recommend using Mozilla Firefox for the best results. |
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| Order confirmation not received? | |||||
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After submitting your order, you will receive a confirmation e-mail. This confirmation is sent within minutes after an order is placed. If you do not receive this confirmation, it is most likely due either to technical problems or an error in your e-mail address (e.g. typo). In this case, please e-mail us at info@positivepossibilities.com to let us know that you haven't received your order confirmation e-mail. Be sure to provide us with the full name, e-mail address and street address used in the order as well as the order date. |
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| Still haven't received your merchandise yet? | |||||
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After your order has been shipped you will receive an e-mail confirming the shipment. If - whatever the reason - you feel that your order has not been received in the proper timeframe, please contact us at info@positivepossibilities.com. We kindly ask that should this be the case, you let us know no later than 6 weeks after ordering. |
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| What type of information does Positive Possibilities save? | |||||
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All data required for transactions is saved and if necessary distributed to our partners to process your order. All personal data is kept in full confidence. |
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| What does Positive Possibilities use your information for? | |||||
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Positive Possibilities saves your data exclusively for processing your order. No data will be transmitted to or saved by third parties. Positive Possibilities does not send any unrequested e-mails. You will receive mailings from us (e.g. with information about new products or designs) only if you sign up for them. Cancellation from these mailings is possible at any time. Positive Possibilities will not use your data for advertising purposes unless you give your expressed consent. This consent can be withdrawn at any time. |
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| How does Positive Possibilities protect your data? | |||||
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Positive Possibilities uses the secured SSL system (Secure Socket Layer) to encrypt all processed data. |
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| Still have questions? | |||||
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You can contact us directly at 1-647-477-3214 and leave a message or you may send us an email at info@positivepossibilities.org. Make sure you let us know what you need and how we can help you, with all the necessary information, such as name and order number. |
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